Allmac Packaging Inc.

In order to protect our existing customers and ensure smooth transactions, there are certain terms that must be understood before we work together to nurture a mutually beneficial business relationship. Feel free to contact us if you have any questions or comments about them.

Our Star Customer Program is an innovative system that helps us make exceptions for our "star" customers. These customers make payments on time, purchase often, don't hesitate to spend a moment to talk about the weather, and have worked with us for a duration of time. Customers granted with "Star" status are treated with the same respect and quality of service as our usual customers, but are more prone to get access to limited promotions as well as aid (such as keeping the warehouse open a few hours longer after hours to get a much needed order done). Ask us about how you can become a "Star Customer" today!

General Terms

(Subject to Change at Anytime Without Notice)

Orders must meet or exceed the minimum quantity to receive wholesaler prices. (Minimum varies, please contact us for specific product)
- If orders do not meet minimum quantity, retail prices are enacted.
Prices are always F.O.B (Freight On Board) our plant unless otherwise stated in writing.
GST (Goods & Services Tax) is extra for Canadian customers.
PST (Provincial Service Tax) is extra for Ontario customers unless your PST exempt status has been verified by us.
Stock is subject to change, due to the high demand of our products, we cannot guarantee that we will have all products in stock.
- Orders and stock will be confirmed upon receivable of purchase order. Otherwise, do not assume we have received your request.
- Prior notification must be received for custom orders to be in stock (as per contract).
Restocking is subject to a turnaround period.
Payment Options:
- New customers are required to pay C.O.D (Cash On Delivery)
- Customers who have been granted approval after a credit check must pay within 30 days of receiving products. (Please note: undergoing a credit check does not automatically grant you approval for this payment method)
Allmac Packaging is not responsible for what happens to products once they leave our warehouse. (ie. Damage on transit)
All products are backed with our Guarantee of Quality. This covers defective matters caused on the behalf of our production process. It does not include damages caused by transport, mis-use, or natural causes (ie. weather). Each case is dealt with separately and compensations vary.
- We will make every effort to accommodate our customers in their times of need, and offer compensation where deemed necessary.
Our prices do not include shipping unless otherwise stated in writing.
Pickups must be arranged prior to coming, and only after we have notified you that your order is ready.

Working with us means that the above terms are understood and agreed upon. These terms are not meant to complicate, but to clarify some points to make dealing with us easier.

Procedure for Custom Orders
Please review the general terms if you haven't already.

So you have an idea for a design? Wonderful! Let us know what you want -the more detail the better- and we'll get back to you in as soon as possible to make your dream a reality.
Here's what we need:

Type of Material
Size(Dimensions)
Gauge(Thickness in Mil or Microns)
Quantity
Printing Coverage (Area of Printing/Colours/etc)
Availability of Printing Plate
Style
A Sample if you have one
And any other special instructions we'll need

Then, complete the form and send it to us. (Fill in as much as you can)

Name*
Position
Company Name
Email*
Phone Number
Fax Number
Website
Message*